■Company Y.R.H Inc.
■Head of Operations Mitsuhiro Kiba
■Location 3-7-17 WIZ Namba 710, Nanbanaka, Naniwa-ku, Osaka-shi, Osaka, Japan
■Phone Numer 06-6536-8320
■Necessary Fees Other than Commodity ・Bank transfer fee・Cash on delivery fee
■Expiration Date of Application After 5 days of sending out the mail confirmation of order
■Disused Articles If an item is received damaged, returns/exchanges are accepted within one week after the items arrive. Repair can be taken care of as well.
■Volume/Quantity of Sales Quantity varies depending on the product.
■Delivery Time Orders are delivered the following day or within 10 days after payment has been confirmed. The delivery of pre-order items and hard to find items are dependent on the arrival of the items. An email will be sent to notify the customer of the arrival prior to shipping.
■Payment Methods ・Bank transfer・Cash on delivery(Cash・Credit card)・Credit card paymentcredit cards
■Deadline for Payment For bank transfers, please have the payment completed within 5 days. After 5 days have passed and we cannot confirm the payment for the order, the order will be canceled. For cash on delivery orders. payment must be made to the transport company on the delivery of the item. Either Kuroneko Yamato or Sagawa Transport will deliver the order.
■Deadline for Returns We only accept an exchange or return if an item arrives damaged or if a mistake is made with the order.
■Return Shipment Fee If a return or exchange is necessary, the shipment charges will be covered.